SHIPPING & RETURNS POLICY
Shipping Locations
We ship to customers within the United States.
Shipping Methods
We offer a range of shipping options to meet our customers' needs, including Standard, Expedited, and Express shipping. Shipping times and costs will vary depending on the destination, shipping method selected, and the type of product ordered.
Processing Time
Orders are typically processed within 5 - 7 business days after receiving payment. Processing times may vary during peak seasons or for custom orders. Customers will receive a confirmation email with a tracking number once the order has been shipped.
Shipping Rates
Shipping rates are calculated based on the size, weight, and destination of the order. Rates will be displayed during the checkout process before the order is finalized.
Delivery Times
Estimated delivery times are as follows:
Standard Shipping (Original Artwork, Art Wear & Art Prints): 5 -10 business days within the United States
Expedited Shipping (Original Artwork): 3-5 business days within the United States
Express Shipping (Original Artwork): 1-3 business days within the United States
Please note that these delivery times are estimates and cannot be guaranteed. Delays may occur due to processing, weather, or other unforeseen circumstances.
Tracking
Customers will receive a tracking number via email once their order has been shipped. The tracking number can be used to track the progress of the shipment on the carrier's website.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue. All shipments come with tracking and insurance, which will be provided to you once the product has been dispatched. If you have not received your artwork within 8-10 business days, kindly contact us for assistance.
Returns and Exchanges
All purchases are considered final. However, if you encounter any problems with your order upon delivery, please contact us to explore possible solutions.
By placing an order with Art-Fro Kreationz, you agree to our Shipping Policy. If you have any questions or concerns, please feel free to contact us.